常见问题

在「自助订车」页填 出发地/目的地（新加坡可直接输 6 位邮政号自动定位）→ 选车型与日期 → 提交后生成 WhatsApp 预填消息，客服 2 小时内确认。
Fill in From/To on the Book page (Singapore: just enter the 6-digit postal code) → pick vehicle and date → a prefilled WhatsApp message is generated; we confirm within 2 hours.

按 路线里程 × 车型系数 估算（站内「费用估算」页可自助试算），跨境含过关协助与等待；最终报价由客服确认，绝无隐藏费用。
Estimated by distance × vehicle class (see the Estimate page). Cross-border trips include border assistance and waiting. The final quote is confirmed by our team — no hidden fees.

护照（有效期 6 个月以上）与有效签证/入境许可即可；行李随车过关，司机全程协助。新加坡-新山走 CIQ（双威通/巴生桥）。
A passport valid 6+ months and a valid visa/entry permit. Luggage stays in the vehicle; the driver assists throughout. For Singapore–JB we use CIQ (Woodlands / Tuas).

可以，全天候 24 小时、节假日无休；凌晨航班请在备注写明航班号，司机按落地时间等待。
Yes — 24/7 including holidays. For red-eye flights please add the flight number; the driver waits for your actual landing time.

车队 4–14 座：4 座轿车、5–7 座商务车、9 座面包车、14 座小巴。默认 1 人 1 件行李，行李多请在下单时注明。
Fleet from 4 to 14 seats: sedan, MPV/business van, minivan and minibus. One suitcase per passenger by default — tell us if you have more.

支持 MYR / SGD / CNY 现金与转账（DuitNow、微信、支付宝）；需要发票或公司抬头请提前告知。
Cash or transfer in MYR / SGD / CNY (DuitNow, WeChat Pay, Alipay). Ask us in advance for an invoice or company billing.

出发前 24 小时以上免费改期；航班延误不算取消。具体以客服确认为准。
Free reschedule up to 24 hours before departure; flight delays are not treated as cancellations. Final terms confirmed by our team.

可以。站内「预订中心」已整理 89 条景点门票官网价，「全球比价」可查各国酒店/机票/巴士最低价；一次私信全部搞定。
Yes. Our Booking Centre lists 89 attractions with official prices, and the Global Deals page compares hotels/flights/buses worldwide. One message covers everything.